Privacy Policy

SIRCHIE FINGERPRINT LABORATORIES

We appreciate the trust you place in Sirchie Fingerprint Laboratories., and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.

Questions and feedback concerning our privacy policy are welcomed. Please contact us at:
Sirchie Fingerprint Laboratories, Inc.
100 Hunter Place, Youngsville, NC 27596
Tel: 800-356-7311 Fax: 800-899-8181
sirchieinfo@sirchie.com

Collected Information

Sirchie may collect information, including name, address, telephone number, email address and when necessary, credit card information, when you:

  • Place an order from our catalog or on our Web site
  • Return an item or make an exchange
  • Inquire about our services
  • Request a catalog
  • Are referred to us through a marketing promotion
  • Participate in a marketing survey, promotion or event

Sirchie maintains the data that you provide, along with a record of your purchases, in a secure database.

Use of Information Collected

In order to provide you with the best possible service and to fulfill your order as requested, Sirchie uses the information collected to allow us to:

  • Process and track your order
  • Provide the services you requested
  • Contact you about the status of an order
  • Send you catalogs or promotional information we believe will be of interest
  • Improve our customer service

Shared Information

Sirchie contracts with an out-side company to provide credit card processing services. We provide this company with only the information they need to perform their service and work closely with them to ensure that your privacy is respected and protected. This company is prohibited by contract from using information provided by Sirchie with any other individual or entity.

Occasionally, Sirchie makes its mailing list, names and addresses only, available to its subsidiary companies (American Institute of Applied Science, Inc. and Premier Crown Corp.) and or authorized distributors whose product and/or services Sirchie believes will be of interest to you and whose privacy practices comply with Sirchie’s standards. If you prefer that we do not share any information with these companies, please contact Sirchie.

On rare occasions, Sirchie may disclose specific information upon governmental request, in response to a court order, or when required to do so by law. We may also share information with companies assisting in fraud protection or investigations. Sirchie does not provide information to these agencies or companies for marketing or commercial purposes.

Cookies

A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site.

Sirchie uses cookies to:

  • Remember what items are in your Shopping Bag
  • Recognize you when you return to our Web site

If you set your browser to refuse cookies, please call Sirchie at 800-356-7311 to place your order.

Use of Email Addresses

When you provide Sirchie your email address, we may send you emails necessary to process your order or respond to a request. As an example, when you place an order at sirchie.com, you will receive an email confirmation.

Links to Other Sites

Sirchie may provide links on our Web site to other sites we think you will find of interest. These sites operate independently of Sirchie Fingerprint Laboratories, Inc. and have established their own privacy and security policies. We strongly encourage you to review these policies at any site you visit.

Security

Sirchie is committed to protect against the loss, misuse or alteration of information that it has collected form you. Sirchie uses a variety of current technologies and processes for protection of our customer data. We limit the information provided to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase, request a catalog or create an account on Sirchie’s Web site, your transactional information is transmitted in a safe, encrypted format.

Policy Changes

From time to time, Sirchie may use customer information for unanticipated uses not previously disclosed in our privacy notice. If Sirchie’s information practices change, we will post these changes on our Web site. You are encouraged to review our privacy policy periodically.