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SIRCHIE® FINGER PRINT LABORATORIES, INC.
PRIVACY POLICY
We appreciate the trust you place
in Sirchie® Finger Print Laboratories, Inc., and we are
committed to respecting your privacy and the security of
your personal information. Our privacy policy describes
the information we collect and how we use it.
Questions and feedback concerning our privacy
policy are welcomed. Please contact us at:
Sirchie® Finger Print Laboratories, Inc.
Attn: James W. Gocke, Vice
President
100 Hunter Place
,
Youngsville
,
NC
27596
Tel: 800-356-7311; Fax:
800-899-8181
sirchie@mindspring.com
Collected
Information
Sirchie® may collect information, including name,
address, telephone number, email address and when
necessary, credit card information, when you:
- Place
an order from our catalog or on our Web site
- Return
an item or make an exchange
- Inquire
about our services
- Request
a catalog
- Are
referred to us through a marketing promotion
- Participate
in a marketing survey, promotion or event
Sirchie® maintains the data that
you provide, along with a record of your purchases, in a
secure database.
Use
of Information Collected
In order to provide you with the
best possible service and to fulfill your order as
requested, Sirchie® uses the information collected to
allow us to:
- Process
and track your order
- Provide
the services you requested
- Contact
you about the status of an order
- Send
you catalogs or promotional information we believe
will be of interest
- Improve
our customer service
Shared
Information
Sirchie®
contracts with an out-side company to provide credit
card processing services. We provide this company with
only the information they need to perform their service
and work closely with them to ensure that your privacy
is respected and protected. This company is prohibited
by contract from using information provided by Sirchie®
with any other individual or entity.
Occasionally, Sirchie makes its
mailing list, names and addresses only, available to its
subsidiary companies (American Institute of Applied
Science, Inc. and Premier Crown Corp.) and or authorized
distributors whose product and/or services Sirchie®
believes will be of interest to you and whose privacy
practices comply with Sirchie’s standards. If you
prefer that we do not share any information with these
companies, please contact Sirchie®.
On rare occasions, Sirchie may
disclose specific information upon governmental request,
in response to a court order, or when required to do so
by law. We may also share information with companies
assisting in fraud protection or investigations. Sirchie
does not provide information to these agencies or
companies for marketing or commercial purposes.
Cookies
A cookie is a small data file that
is stored by your Web browser on your computer. Cookies
enable you to place an order on our Web site.
Sirchie® uses cookies to:
- Remember
what items are in your Shopping Bag
- Recognize
you when you return to our Web site
If you set your browser to refuse cookies, please
call Sirchie® at 800-356-7311 to place your order.
Use
of Email Addresses
When you provide Sirchie® your
email address, we may send you emails necessary to
process your order or respond to a request. As an
example, when you place an order at sirchie.com, you
will receive an email confirmation.
Links to
Other Sites
Sirchie® may provide links on our Web site to
other sites we think you will find of interest. These
sites operate independently of Sirchie® Finger Print
Laboratories, Inc. and have established their own
privacy and security policies. We strongly encourage you
to review these policies at any site you visit.
Security
Sirchie® is committed to protect against the
loss, misuse or alteration of information that it has
collected form you. Sirchie® uses a variety of current
technologies and processes for protection of our
customer data. We limit the information provided to
outside companies with whom we contract to only what
they need to carry out their responsibilities.
When you make a purchase, request a
catalog or create an account on Sirchie’s Web site,
your transactional information is transmitted in a safe,
encrypted format.
Policy
Changes
From time to time, Sirchie® may use customer
information for unanticipated uses not previously
disclosed in our privacy notice. If Sirchie’s
information practices change, we will post these changes
on our Web site. You are encouraged to review our
privacy policy periodically.
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